Return & Exchange PolicyLeatherXcess.com takes pride in its product and the quality of its service to you. Our products may be returned for a refund or an exchange. Please notify us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 7 days of receiving your order if you wish to return any merchandise for a refund or exchange. LeatherXcess.com reserves the right to reject a refund request if the product is not in the original condition and packaging with all of its labels attached. The product must be returned to us unworn and unwashed. If LeatherXcess.com considers the product to be soiled or damaged, a refund or exchange will be denied. Refunds and Exchanges are subject to a nominal restocking fee. INTERNATIONAL ORDERS WILL NOT BE REFUNDED OR EXCHANGED. Refund PolicyPlease notify us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 7 days of receiving your order and we will send you a Merchandise Return/Exchange Form. Refunds will be granted for the price of the returned merchandise that you purchased from LeatherXcess.com excluding shipping. As a 10% per return restocking fee will be applied the minimum restocking fee is 5USD. LeatherXcess.com reserves the right to reject a refund request if the product is not in the original condition and packaging with all of its labels attached. The product must be returned to us unworn and unwashed. If LeatherXcess.com considers the product to be soiled or damaged, a refund or exchange will be denied. If you would like a refund, please complete the Merchandise Return/Exchange Form and return the product to LeatherXcess.com. Exchange PolicyPlease notify us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 7 days of receiving your order and we will send you a Merchandise Return/Exchange Form. LeatherXcess.com promises to exchange the product, excluding shipping. A 10% per return restocking fee will be applied the minimum restocking fee is 5USD. LeatherXcess.com reserves the right to reject an exchange request if the product is not in the original condition and packaging with all of its labels attached. The product must be returned to us unworn and unwashed. If LeatherXcess.com considers the product to be soiled or damaged, an exchange will be denied. If you would like to exchange a product, please complete the Merchandise Return/Exchange Form and return the product to LeatherXcess.com. Return shipping will be charged to you. There is no free shipping on exchanges.
Returning Goods to LeatherXcess.comPlease ship the product back to LeatherXcess.com using a shipping company that enables you to track and trace the product from the moment it leaves your address to its arrival at the LeatherXcess.com Distribution Warehouse. LeatherXcess.com will not accept responsibility for the loss of packages or products sent back to us by a Customer that have been mislabeled or lost. How we refundAll refunds are made to the credit card or the PayPal account you used to purchase the products. LeatherXcess.com will arrange to credit your card or PayPal account receipt and acceptance of the returned item(s) to LeatherXcess.com. LeatherXcess.com reserves the right to credit your account within 28 days of receipt of the refunded item or the month at the end of the month in which the item was returned. Return of GiftsIf a product is delivered to you by LeatherXcess.com as a gift and you are dissatisfied with the product for any reason we will arrange to exchange that product in line with our exchange policy. Should you wish to have a refund this will only be credited to the credit card or the PayPal account used for the purchase.
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